FAQ

1. What countries do you ship to?

For now, we are shipping in India but very soon we will be expanding our operations globally.

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2. What is your return/exchange policy?

For now, we are offering only exchange of products. You can call on our customer service number to make a claim to exchange in case damage product is received.

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3. How long will it take to get my order?

You will receive your product within 3-4 working days PAN India.

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4. What payment methods do you accept?

We accept payments through UPI, Credit/Debit Cards and COD.

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5. Do you have gift packaging options?

Yes, gift packaging option is available and you can enable it while checking out.

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6. How long does order processing take?

We process your order within 1-2 working days.

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7. How do I cancel/modify an order?

Yes you can cancel your order before it is shipped

 

 

8. How can I track my order?

You can track your order through the tracking number of your order on our delivery partner's official website.

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9. What if my order arrives damaged?

You should always make and send a video to us while opening the product parcel. Within 1 hours we will dispatch a replacement for you.